Business Process Re-Design

You know the issue - business managers keep asking for "just one more little change" to the application that will solve all their problems, or one more special report - "it shouldn't be a big deal, right?" Put them all together, and you and your staff are buried in ongoing changes that you're not sure really make much of a difference. We call this situation "Jumping over dollars to save dimes".

When this is happening, we think it's time to take a broader look at how the business is operating and see if there isn't a better way. But not just anyone can tackle this issue. Sending a technician out to talk to the business units can be disastrous to say the least. What you need is someone who understands technology and can talk to the business people in their language.

That's where we come in. We know technology, having worked with IT for many years. At the same time, we understand that technology for technology's sake just doesn't make it in today's business world - at least, not for long. Real worth comes from marrying business needs and information technology in ways that add new and sustainable value.

Depending on your situation and your business' needs, we can tackle business process issues with a combination of approaches. We've done detailed interviews across an organization, and we've facilitated group sessions. No matter the approach, the goal is to flush out the issues, identify where you are right now, and investigate alternative approaches.

The information is already buried inside the organization - oftentimes what is needed is the right facilitation at the right time with the right people to crystallize the right approach. We'll work with you to get people involved, because that's what it's really all about.

Our results have been striking: 25% increase in cash flow; 90% reduction in paper handling; 25% reduction in staffing requirements.

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